Heat Pump Repair in Murfreesboro, TN

A heat pump works through both heating and cooling seasons, so performance problems can affect your home at different times of year. If the system stops maintaining the thermostat setting, runs differently than usual, or won’t turn on, a proper diagnosis can identify the source of the problem.

Parker’s Heating & Cooling has served Murfreesboro and Middle Tennessee since 1992. Our technicians provide heat pump repair for residential systems with heating, cooling, airflow, electrical, control, and other operating problems.

Contact Parker’s Heating & Cooling today to schedule heat pump repair in Murfreesboro, TN.

Signs Your Heat Pump Needs Repair

Some heat pump problems develop gradually, while others can stop the system with little warning. Changes in temperature, sound, cycling, or airflow are good reasons to have the equipment inspected.

  • Insufficient Heating Or Cooling. A heat pump that runs without reaching the thermostat setting may have an airflow, refrigerant-related, control, or equipment problem.
  • Weak Airflow. Reduced airflow can affect comfort and may point to filters, blower components, ductwork, or another restriction.
  • Frequent Cycling. A system that repeatedly starts and stops may have a thermostat, control, airflow, electrical, or equipment issue.
  • Unusual Noises. Grinding, rattling, buzzing, or other new sounds can indicate loose, electrical, or mechanical components that need attention.
  • Unexpected Energy Use. A noticeable increase in electricity consumption combined with changing system performance can warrant an inspection.
  • System Will Not Run. Electrical faults, controls, thermostat problems, or failed components can prevent a heat pump from operating.

Our Heat Pump Repair Services

Heat pumps transfer heat rather than producing cooling and heating through two completely separate systems. That means diagnosing a performance problem requires understanding how the indoor equipment, outdoor unit, refrigerant circuit, electrical components, controls, and airflow work together.

Our technicians evaluate system operation before recommending a repair. Depending on the findings, service may involve capacitors, controls, electrical connections, coils, blower components, sensors, refrigerant-related conditions, or other heat pump components.

A problem can also behave differently depending on the operating mode. Equipment that cools normally in summer but struggles when switched to heating may require a different diagnostic approach than a system performing poorly in both modes.

Parker’s provides broader heat pump services for homeowners who need ongoing system care beyond a current repair.

Heat Pump Heating Problems

During heating operation, a heat pump extracts available heat from outdoor air and transfers it indoors. If the system cannot maintain the desired temperature, the cause may involve equipment operation, airflow, controls, refrigerant-related conditions, or auxiliary heating components where applicable.

Our technicians test the system to determine why heating performance has changed rather than relying on the symptom alone.

Heat Pump Cooling Problems

During warm weather, a heat pump operates similarly to an air conditioner by transferring heat out of the home. Weak cooling, long run times, short cycling, or warm air can indicate several possible problems.

Because heat pumps and conventional AC systems share many cooling principles, our experience with residential air conditioning services also supports diagnosis when a heat pump develops a cooling-season problem.

Heat Pump Defrost And Control Problems

Outdoor heat pump coils can develop frost during normal heating operation, and the system uses a defrost cycle to manage that buildup. Persistent ice, unusual defrost behavior, or a system that doesn’t return to normal heating operation can indicate a problem requiring diagnosis.

Thermostats, sensors, control boards, and other controls can also affect when and how the heat pump operates. Testing helps separate a control problem from a mechanical or refrigeration issue.

Should You Repair Or Replace Your Heat Pump?

A heat pump doesn’t need replacement simply because it requires a repair. The decision becomes more relevant when an older system develops expensive failures, needs increasingly frequent service, or no longer provides dependable heating and cooling.

Equipment age, overall condition, repair history, current repair cost, and performance should be considered together. When replacement becomes a practical option, Parker’s can explain heat pump replacement choices so you can compare the cost of continued repairs with new equipment.

Your Comfort Is Our Priority!

Need help with your heating or cooling system? We’re here with dependable service, expert solutions, and friendly local care to keep you comfortable.
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Why Homeowners Trust Us With Heat Pump Repair

Heat pumps operate through both major HVAC seasons, so technicians need to understand heating and cooling operation when diagnosing a problem. Parker’s brings decades of Middle Tennessee HVAC experience to residential heat pump service.

  • Family-Owned Since 1992. Marty Parker founded Parker’s, and his sons Bo and Josh now own and operate the company. Eli Parker works in the business as the family’s third generation.
  • Heating And Cooling Experience. Our technicians work with both operating modes of heat pump systems rather than treating the equipment solely as a heater or air conditioner.
  • Diagnosis Before Repair. We identify the source of the operating problem before recommending the work needed to address it.
  • Local Climate Experience. Middle Tennessee heat pumps can switch between substantial summer cooling demands and winter heating operation, and our team works with those conditions every year.
  • Affordable Service. Parker’s offers $30 off a service call as an all-services offer.
  • Established HVAC Credentials. Parker’s is a TVA Preferred Partner and Tempstar Elite Dealer.

Schedule Heat Pump Repair In Murfreesboro, TN

If your heat pump isn’t heating, cooling, or operating the way it should, diagnosing the problem early can help you understand your repair options before the issue becomes more disruptive. Parker’s provides local, dependable, and affordable heat pump repair backed by a family HVAC history dating to 1992.

Contact Parker’s Heating & Cooling today to schedule heat pump repair in Murfreesboro, TN.

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Special Offer

$30 OFF

Residential Service Call

Does not apply toward Gold, Platinum, or Platinum+ memberships. Only valid during normal business hours. M-F 8:00am to 4:00pm.

Offer cannot be combined with any other promotions, discounts, or special offers. Terms and conditions may apply.
Expires: Oct 31, 2026

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Recent Reviews

See what the neighborhood is saying about us

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Summary Of Reviews
Customers consistently praise the team's exceptional knowledge, professionalism, and communication throughout every interaction—from the office staff who schedule appointments to the technicians who diagnose and repair systems with transparency and care. Technicians like Avery, Aidan, Ben, Noe, Matthew, and Ethan are repeatedly highlighted for taking time to explain what they're doing, showing customers their HVAC systems, and providing honest guidance on maintenance and future needs, all while delivering fast, thorough service that often exceeds expectations. Many customers appreciate the combination of skilled workmanship, fair pricing, and genuine customer care—particularly the willingness to go above and beyond, whether that's staying to verify equipment is operating properly, providing video messages of the work, or ensuring issues are fully resolved before leaving.

Based on 618+ Reviews

Mike Edison
5 days ago
Technician called in advance to keep me updated, arrived on time, professional and polite, very knowledgeable and explained everything I inquired about.
Faby Colon
2 weeks ago
Avery came out today! He was knowledgeable and professional! He spent time making sure the furnace was working properly. I have trusted this company way before 2016 and use their maintenance program. This company delivers stellar service! Thank you PARKERS!!
Michael Prindiville
2 weeks ago
Very fast, professional, reasonable priced. Will definitely call you in the future
Donald Dill
3 weeks ago
Very professional and explained details of their installation and improvements over other companies. Also found refunds we qualified thur state/energy co. we didn't know or ask about. Prices were similar to others and Parkers extras are a big bonus.
Mike Goins
3 weeks ago
Rep was on time, professional and polite. Very respectful of everything. Informed me of all he was doing. Great job, thanks.
Laurie Walsh
3 weeks ago
Avery was amazing!!! He was on time for the appointment and very personable. He was knowledgeable about what he was doing and very detailed in explaining what he did and the results. He went above and beyond while here! I also want to add, Bea that does the scheduling is just as AMAZING!! She has always been so nice to talk to and very accommodating. She is another one who goes above and beyond!! These two are definitely ASSETS to the company!!! Very happy with the whole experience. Thanks Parker's!!
Roy Thompson
3 weeks ago
Parker’s was able to send out a technician within hours of my call. Noe did a great job at quickly diagnosing the issue and providing a temporary fix until the necessary part came in the next day. He was very courteous and professional. Highly recommend.
Matt McElravy
3 weeks ago
I’ve been using Parker’s for over a decade now, and I couldn’t be happier. Reliable, professional, knowledgeable - everything you want your HVAC technicians to be, they are. You just can’t go wrong with Parker’s.
Cindy McCreery
4 weeks ago
Avery did a fantastic job servicing our two units at our house. He was thorough, kind and respectful. I appreciate all his hard work.
Nancy F Lambert
4 weeks ago
I called Parker's Heating & Cooling this morning for the smell I smell, Noe came to check it out it wasn't smelling this morning, Noe checked the system in the attic unit and the outside unit where the coils are at, he cleaned the coils and put 2 units of refridgant in it. Noe put in to have them come out to give us a quote on cleaning the ducts or replacing the ducts. Noe explained everything he was doing.
If you need your HVAC checked out call Parker's Heating & Cooling.
( The unit was puchased in December 2024 from different company replaced a 3.5 ton unit with a 3 ton a few days later that come back to put in refrigerant in the unit, Now it was storming outside when they installed it.
On wednesday September 9, 2026 we had a estimate on the duct system in the attic, on Thursday they came out to seal and tape the duct work where they were not ever sealed when the house was built in 2007, a different company installed the new system in December2024 it is a lot smaller than the old system was they taped around but it came loose and off.
I don't smell the terrible smell so far anymore it's a lot cooler in the house now.
I will only use this company from now on we told family about them they will use them staring next year
Angie Padgett
4 weeks ago
Avery was professional and did a great job. Appreciate his work.
S Kirkpatrick
4 weeks ago
Always reliable, punctual, explains any relevant issues that need attention along with pricing. The repairs needed today were completed with efficiency, thanks!
David Scott
4 weeks ago
Avery did a great job on a unit and kept me informed during the process. Noe came the day before and did a good job diagnosing the problem.
Wanda Hudson
4 weeks ago
Had Parker's Heating and Cooling bi yearly maintenance done. Avery was the technician. He gets 5 stars. I will ask for him again and hopefully be able to have him as the technician next time also. Job well done.
Lester Beason
4 weeks ago
We are in vacation and our housesitter let us know that the air conditioning wasn't working. We were recommended Parkers by a good friend, so we messaged them. They got ahold of us the very next morning, and within several hours, our air conditioner was fixed. Amazing service and very reasonable cost. Couldn't be happier. Parkers has gained us as customers, and we are so grateful to them!
Nancy F Lambert
4 weeks ago
I called Parker's Heating & Cooling this morning for the smell I smell, Noe came to check it out it wasn't smelling this morning, Noe checked the system in the attic unit and the outside unit where the coils are at, he cleaned the coils and put 2 units of refridgant in it. Noe put in to have them come out to give us a quote on cleaning the ducts or replacing the ducts. Noe explained everything he was doing.
If you need your HVAC checked out call Parker's Heating & Cooling.
( The unit was puchased in December 2024 from different company replaced a 3.5 ton unit with a 3 ton a few days later that come back to put in refrigerant in the unit, Now it was storming outside when they installed it.
James Stewart
1 month ago
Arrived same day as call. Quick fix. Priced well.
Lisa Olivares
1 month ago
Excelllent customer service ; immediate response and Avery was a very friendly and knowledgeable technician! I’ll use you’re service again
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    Our Service Area

    Expertly Serving Middle Tennessee homes & Businesses since 1992

    Parker’s Heating & Cooling proudly serves homes and businesses throughout Middle Tennessee. Explore our service area to see the communities where you can count on us for dependable heating and cooling solutions.
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    your comfort is our priority!

    Your comfort is what we do. Count on Parker’s Heating & Cooling for reliable service, practical solutions, and a local team that’s ready to help keep your home or business comfortable year-round.
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